FREQUENTLY
ASKED QUESTIONS

Browse our selection of frequently asked questions

If your question isn’t answered, please call our office at 812-473-2060.

All patients must bring and wear a mask or facial covering for their entire stay inside the office and will be checked at the door. Cloth or other homemade masks are acceptable. Medical masks are needed for our healthcare workers. We are not able to provide masks to patients.

In order to allow our staff time for lunch, our office is closed daily from 11:30am-12:45pm.

Hearing aids are not typically covered by insurance.

We accept many types of insurance, however it is highly recommended to check with your insurance provider prior to your appointment.

A referral is not needed, but insurance may require it.

  • Complete your labs at least 7-10 days before your surgery—this ensures you are healthy for surgery.
  • You must arrive for your surgery with an empty stomach.
  • You should plan on not eating or drinking anything for eight hours prior to your surgery. To be safe, we recommend consuming nothing after midnight. You may take sips of water with your medications in the morning.
  • Stop taking any blood thinners 7 days before surgery.
  • If you (or your child) develop signs of illness, call your doctor or nurse right away.
  • Any medical records requested by your surgeon
  • If necessary, someone to drive you home
  • A copy of your insurance and a photo ID

It is imperative that you bring the following items with you to your appointment:

  • Currently, a mask is required for entry
  • Insurance cards and information and/or medicare information
  • Driver's License or a valid ID
  • Referral Letter (if required by your insurance provider)
  • Medical Reports, X-rays, MRIs, CT scans, and any other relevant medical history and information
  • List of current medications

Though a referral is not needed to see one of our physicians, many insurance providers do require one. This is to ensure that the specialist you are seeing is appropriate for your specific medical needs and condition. For Medicare holders, please note that Medicare pays higher rebates for specialist services if you have been referred. We recommend checking with your insurance provider prior to your first visit.

We alway recommend our patients see their family doctor before seeking specialist care. He or she will be able to better discuss your condition with you and advise on whether any specialist care is appropriate. If it is determined you need to seek specialist care, your doctor will be able to provide relevant information about your health. It also creates open lines of communication between our office and your family physician to help better care for you during and after your specialist treatment.

On your initial visit, your physician will discuss your symptoms and medical concerns and explain the next steps and specific test(s) or procedure(s) that will help you achieve optimal health. In most cases, you will receive a physical examination and be asked a series of questions. After your examination, you and your doctor will determine the next steps in your treatment plan.

Otolaryngology (pronounced oh/toe/lair/in/goll/oh/jee) is known as the oldest medical specialty in the United States. Otolaryngologists are specially trained physicians in both the medical and surgical management and treatment of patients with diseases and/or disorders of the ear, nose, throat (ENT), and related structures of the head and neck. More commonly, Otolaryngologists are referred to as ENT physicians. To learn more about ENT specialists, visit the American Academy of Otolaryngology - Head and Neck Surgery.

Otolaryngologists (ENTs) are certified to begin practicing after completing up to 15 years of college and postgraduate training and having passed the American Board of Otolaryngology - Head and Neck Surgery examination. After completing medical school, graduates spend 3-5 years as an ENT resident, which is a program that includes a year of surgical training. Physicians are then required to renew their license every 7-10 years.

We have 4 convenient tri-state locations to better serve you in Evansville, Tell City, Vincennes and Henderson. Our offices are open Monday - Friday 8:00AM to 5:00PM and closed daily for lunch from 11:30AM to 12:45PM.

Evansville Office

  • Monday: 9:00AM - 11:30AM, 1:00PM - 4:45PM
  • Tuesday: 9:00AM - 11:30AM
  • Wednesday: 9:00AM - 11:30AM, 1:00PM - 4:45PM
  • Thursday: 9:00AM - 11:30AM, 1:00PM - 4:45PM
  • Friday: 9:00AM - 11:30AM, 1:00PM - 4:45PM

Henderson Office

  • Monday and Thursday: 1:00PM - 4:45PM
  • Wednesday: 8:30AM - 12:00PM

Vincennes Office

  • Tuesday: 9:30AM - 11:45AM, 1:00PM - 4:30PM
  • Friday: 9:30AM - 11:45AM, 1:00PM - 4:30PM

Tell City Office

  • Not Available

The Hearing Center in Evansville, Indiana is open from 8:00AM - 11:30AM and 12:45PM - 5:00PM.

Our hearing testing is comprehensive and performed by our doctors of audiology in consultation with board-certified otolaryngologists. Everything is included when purchasing a hearing aid device from Midwest ENT, from fitting and warranty to service. When shopping for hearing aids, you’ll learn that many retailers do not include a warranty and will charge you for each question or need.

Different levels of hearing loss require different types of treatment. If you suspect you may be experiencing hearing loss, you should schedule an appointment with Midwest ENT / Midwest Hearing Center. Our doctors of audiology will diagnose your level of hearing loss with a hearing test to identify the quietest sounds you can hear, measured in decibels. Your hearing test will help us determine your level of hearing loss, and our team will create a treatment plan.

Sudden hearing loss, particularly in one ear, can be a sign of a more serious condition. If you experience sudden hearing loss, contact your doctor immediately.

Absolutely. Your medical file is kept confidential and treated with the utmost respect. All staff are bound by strict confidentiality requirements set in place by HIPAA. The contents of your medical file will not be released without your consent.

EVANSVILLE LOCATION

Phone: 812-473-2060
Toll Free: 877-888-4368
Fax: 812-473-0763
1020 Professional Blvd.
Evansville, IN 47714

HENDERSON LOCATION

Phone: 270-827-2312
Fax: 270-827-4440

1305 N. Elm St., Suite 110
Henderson, KY 42420

VINCENNES LOCATION

Phone: 812-886-3460
Fax: 812-886-4458

607 Dubois
Vincennes, IN 47586

TELL CITY LOCATION

Phone: 812-547-7011
Toll Free: 877-888-4368

8885 IN-237
Tell City, IN 47586

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