Frequently Asked Questions

Is the office open during lunch?
In order to allow our staff time for lunch, our office is closed daily from 11:30am-12:45pm.

Are hearing aids covered by insurance?
Hearing aids are not typically covered by insurance.

What insurance do you take?
We accept many types of insurance, however it is highly recommended to check with your insurance provider prior to your appointment.

Do I need a referral?
A referral is not needed, but insurance may require it.

What do I need to do before my (or my child’s) surgery?

- Complete your labs at least 7-10 days before your surgery—this ensures you are healthy for surgery.

- You must arrive for your surgery with an empty stomach.

- You should plan on not eating or drinking anything for eight hours prior to your surgery. To be safe, we recommend consuming nothing after midnight. You may take sips of water with your medications in the morning.

- Stop taking any blood thinners 7 days before surgery.
If you (or your child) develop signs of illness, call your doctor or nurse right away.

What do I need to bring on the day of surgery?
- Any medical records requested by your surgeon
- If necessary, someone to drive you home
- A copy of your insurance and a photo ID

What should I bring with me when I come for a scheduled office appointment?
It is imperative that you bring the following items with you to your appointment:
- Insurance cards and information and/or medicare information
- Driver's License or a valid ID
- Referral Letter (if required by your insurance provider)
- Medical Reports, X-rays, MRIs, CT scans, and any other relevant medical history and information
- At this time, masks and facial coverings are optional for all patients of Midwest Ear, Nose & Throat Surgery. If this requirement changes, we will update our website accordingly.
- List of current medications

Do I need a referral to make an appointment?
Though a referral is not needed to see one of our physicians, many insurance providers do require one. This is to ensure that the specialist you are seeing is appropriate for your specific medical needs and condition. For Medicare holders, please note that Medicare pays higher rebates for specialist services if you have been referred. We recommend checking with your insurance provider prior to your first visit.

How can my family doctor help me to obtain specialist medical care?
We alway recommend our patients see their family doctor before seeking specialist care. He or she will be able to better discuss your condition with you and advise on whether any specialist care is appropriate. If it is determined you need to seek specialist care, your doctor will be able to provide relevant information about your health. It also creates open lines of communication between our office and your family physician to help better care for you during and after your specialist treatment.

What should I expect during my first visit?
On your initial visit, your physician will discuss your symptoms and medical concerns and explain the next steps and specific test(s) or procedure(s) that will help you achieve optimal health. In most cases, you will receive a physical examination and be asked a series of questions. After your examination, you and your doctor will determine the next steps in your treatment plan.

What is Otolaryngology or ENT Care?
Otolaryngology (pronounced oh/toe/lair/in/goll/oh/jee) is known as the oldest medical specialty in the United States. Otolaryngologists are specially trained physicians in both the medical and surgical management and treatment of patients with diseases and/or disorders of the ear, nose, throat (ENT), and related structures of the head and neck. More commonly, Otolaryngologists are referred to as ENT physicians. To learn more about ENT specialists, visit the American Academy of Otolaryngology - Head and Neck Surgery.

What is the training for an Otolaryngologist?
Otolaryngologists (ENTs) are certified to begin practicing after completing up to 15 years of college and postgraduate training and having passed the American Board of Otolaryngology - Head and Neck Surgery examination. After completing medical school, graduates spend 3-5 years as an ENT resident, which is a program that includes a year of surgical training. Physicians are then required to renew their license every 7-10 years.

Where are your offices located and what are your business hours?
We have 4 convenient tri-state locations to better serve you in Evansville, Tell City, Vincennes and Henderson. Our offices are open Monday - Friday 8:00AM to 5:00PM and closed daily for lunch from 11:30AM to 12:45PM.

What are the hours of the Allergy Center?
Evansville Office

Monday: 9:00AM - 11:30AM, 1:00PM - 4:45PM
Tuesday: 9:00AM - 11:30AM
Wednesday: 9:00AM - 11:30AM, 1:00PM - 4:45PM
Thursday: 9:00AM - 11:30AM, 1:00PM - 4:45PM
Friday: 9:00AM - 11:30AM, 1:00PM - 4:45PM

Henderson Office

Monday and Thursday: 1:00PM - 4:45PM
Wednesday: 8:30AM - 12:00PM

Vincennes Office

Tuesday: 9:30AM - 11:45AM, 1:00PM - 4:30PM
Friday: 9:30AM - 11:45AM, 1:00PM - 4:30PM

Tell City Office

Not Available

What are the hours of the Hearing Center?
The Hearing Center in Evansville, Indiana is open from 8:00AM - 11:30AM and 12:45PM - 5:00PM.

Why is Midwest Ear, Nose & Throat the best office and team to visit for hearing solutions?
Our hearing testing is comprehensive and performed by our doctors of audiology in consultation with board-certified otolaryngologists. Everything is included when purchasing a hearing aid device from Midwest ENT, from fitting and warranty to service. When shopping for hearing aids, you’ll learn that many retailers do not include a warranty and will charge you for each question or need.

How do you determine if I am a candidate for hearing aids?
Different levels of hearing loss require different types of treatment. If you suspect you may be experiencing hearing loss, you should schedule an appointment with Midwest ENT / Midwest Hearing Center. Our doctors of audiology will diagnose your level of hearing loss with a hearing test to identify the quietest sounds you can hear, measured in decibels. Your hearing test will help us determine your level of hearing loss, and our team will create a treatment plan.

Sudden hearing loss, particularly in one ear, can be a sign of a more serious condition. If you experience sudden hearing loss, contact your doctor immediately.

Are my medical records kept private and confidential?
Absolutely. Your medical file is kept confidential and treated with the utmost respect. All staff are bound by strict confidentiality requirements set in place by HIPAA. The contents of your medical file will not be released without your consent.

 

Evansville, IN

1401 Professional Blvd.
Evansville, IN 47714

Phone: 812-473-2060
Toll Free: 877-888-4368
Fax: 812-473-0763

Henderson, KY

800 N. Elm St.
Henderson, KY 42420

Phone: 270-827-2312
Fax: 270-827-4440

Vincennes, IN

607 Dubois
Vincennes, IN 47591

Phone: 812-886-3460
Fax: 812-886-4458

Tell City, IN

8885 IN-237
Tell City, IN 47586

Phone: 812-547-0128
Toll Free: 877-888-4368

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